Choices for customers in the NYSEG service territory:
Diversified Rate Program
If you elect this program for your electricity supply, your monthly rate will be a mixture of fixed and variable priced energy. This program provides the best of both worlds, giving you some price stability by partially locking into a fixed rate, but positioning you to take advantage of any downswings in the market. The actual fixed rate portion will be determined monthly, based on prevailing market conditions. The agreement is month-to-month and only requires a 30-day notice of termination if you are unhappy for any reason.
If you elect this program for your electricity supply, your monthly rate will be locked into a fixed rate for the 2018 calendar year. This option requires a 12-month commitment.
No-Cost Invoice Auditing Service:
As an additional service to our customers, Empire Natural Gas offers a free utility invoice auditing service. This service consists of a thorough audit of utility fees / charges. If Empire Natural Gas determines there are potential savings opportunities, the customer will be notified and provided with recommendations to take advantage of these savings.